![]() ![]() That was a lie! He could not cancel that GPS tracker that I didnt want in the first place and Im not getting any discount on my ********* for having it. I called the financial advisor immediately !! He Assured me that he would cancel everything!! I have him on a recorded message saying He will cancel everything when I get my first statement. Sure, I did a lot of signing, clearly a big misunderstanding. That was a LIE! All of the other warranties I wasnt interested in either. He was positive that All ********* companies give the discount. He told me I would get a discount on my ********* if I purchased a gps tracker. Added ***** worth of warranties to the finance price. The Financial advisor was very misleading. (Debit/check) Leaving a finance balance of $26,000. On sept.19, 2022 I purchased a new 2022 Honda crv exl. CarPlay was one of the selling points in the car sale. I also called Apple and was advised there is nothing they can do. For me to be brushed off with video evidence of the issue is extremely frustrating, especially when my car is still within warranty and very well maintained. I have two young children and work full time and do not have time to go back and forth to Honda for them to tell me theres nothing that can be done. I was told to call apple see what they say and then if not come back and speak to a manager. I explained that there is clearly a computer issue because not only is CarPlay malfunctioning but so is my Bluetooth. I asked for a mechanic to come view my video who was too busy to come out. I took the day off to bring my car in to Hillside Honda where I was told to call Apple. Ive done a factory reset, updated my phone, upgraded my phone, used multiple Apple USB cords and updated my infotainment system to no avail. There were times I had to pull over on the *********** with two small children to turn my car off and on to hopefully get the system to work again but when I power the car back on, it is usually stuck with the same screen I turned it off with. This constant crashing has left me without a working infotainment system for two weeks which is dangerous as I travel long distance with a 15 month old and 3 month old. After that occurs my Bluetooth no longer works and constantly shows a message that there is no phone connected or audio function is not available during a call, which I am never on a call. ![]() Eventually I am met with a message that android auto has stopped responding and asking if I want to close it out. My screen freezes and does not respond to touch. In the past couple of weeks my infotainment system has become completely unresponsive. Since then Ive maintained every service appointment directly through Honda, have driven it minimally & have never been in an accident. On October 31, 2020, I purchased my Honda Accord brand new. ![]()
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